FAQs

A direct, pure and simple cremation simply involves taking the deceased directly to the crematorium with no formal ceremony.
There are no family or friends present at the cremation and the deceased is cremated in a simple coffin. There is no funeral service.

Call us on 01284 723 889 or send us an email to office@funeralhelp.co.uk.
We can arrange an appointment for you to come in and see us, or everything can be done over the phone, by email or a on-line meeting if thats easier.
If you need immediate assistance please call us. Our phones are answered by one of our team members 24 hours a day

Our charges are £1525 for a direct, local cremation.
Please note an extra charge of £300 is applicable if we need to bring your loved one into our care outside our office hours.

Unfortunately, if you use an ‘internet’ company, this could mean your loved one travelling around the country before finally being taken to a mortuary, possibly an industrial wharehouse, hundreds of miles away whilst awaiting cremation. Always ask the location of mortuary facilities, and where your loved one will be held in care and indeed where they will be cremated.

While large corporate companies advertise heavily, we offer compassionate local care with a personal touch. Our team is committed to providing respectful, dignified services with transparency and no hidden fees. Before making any decisions, we encourage you to contact us to understand your options. We also guarantee that your loved one will be cared for localy, by us and that you can vist our chapel to say goodbye. All of our cremations are carried out at West Suffolk Crematorium not a crematorium hundreds of miles away.

If Bury St Edmunds is too far away from you please, please, speak to your local independent funeral director before entrusting your
loved one to an internet company or a national chain funeral group i.e. Dignity or the Co-op. The difference in care and service is massive and
not necessarily more expensive.

Pro’s of a direct cremation with Armstrongs (and other independent funeral directors)

  • Cost-Effective: The most affordable cremation option.
  • Chapel Visit: You can vist your loved on in our chapel during office hours by appointment.
  • Everything Local: Your loved one will stay safely in our care and the cremation will take place at a local crematorium (West Suffolk Crematorium)
  • Faster Process: Fewer logistical requirements generaly mean quicker arrangements.
  • Less Administration: No additional service planning needed.

Cons of Direct Cremations

  • No Formal Goodbye: By far the biggest con is the fact that family & friends may not agree with the choice of cremation, and risk not being given the closure that a full, bespoke funeral service can give.
  • Lack Of Closure: Not being able to plan, and attend can cause rifts between those that would have found comfort in a final send-off.
  • No Service Conversion: If purchasing a direct cremation pre-payment plan from an internet-based company there will be no option to convert it to a full funeral service should you, or your next of kin change your mind at a later date. You can cancel but with a large penalty.
  • Family Disagreements: It is imperative that if you are considering, or have chosen a direct cremation, that you speak to your friends and family and let them know of your decision. We are finding increasing numbers of people are choosing this for themselves, and the family receive quite a shock when told they will not be able to attend and say their goodbyes in the traditional way